Time to forgive

Leaders*, What are your strategies for releasing pent-up anger? How do you ensure you communicate from a place of empathy? On a scale of 1 – 10 (10 = all-time hero), how good are you at accepting people for who they are (including yourself) with all their peculiarities, imperfections, and flaws? The biggest barrier to growth, healing and progress is anger, both, on a personal and organizational level. Anger, revenge and blame are unproductive responses to trauma, harm and injustice that you or members of the organization may have experienced. They tie up energy in destroying rather than creating. Exceptional leaders constantly make a lot of mistakes, own them and learn from them. They practice, foster and enable forgiveness, though it often feels counterintuitive. Forgiveness is a universal human virtue that occurs in collaboration with other virtues such as compassion, humility, gratitude, hope and love. Forgiveness involves acknowledging and reframing [...]

By |December 22nd, 2017|Categories: Leadership Excellence, Resilience|0 Comments

A better person every day

You know, I always thought that as a child, I suffered the most. Recently I found out, every one of my siblings, thinks they suffered the most. With 4 children and countless babies (mom babysits until I was in my 20s), my childhood was always like an organized chaos. There was never a moment of silence. You learn to navigate through the noise and pressure and people around you, but yet I always longed to be alone. My dad and me hanging out and having tea at a roadside stall back home in Malaysia My father is a man beyond his years. In his 20s, he got married to my mom, by the time he was 32, he had 5 additional mouths to fill. He worked two jobs, and studied in the night to get certified in certain fields of his work. We kept moving cities and houses [...]

By |December 3rd, 2017|Categories: Cross-Cultural Communication|0 Comments

The power of gratitude

Leaders*, Well, it’s the time of the year again to reflect on what we have and appreciate. What have you been particularly grateful for? Who deserves a heartfelt gesture of gratitude? Have you seen everyone and all contributions on your team? When it comes to business, it is easy to fall into the trap of not seeing people whom we work with. Been there, done that. Not good. What I learned as relates to relationships at work and in life is that nothing (absolutely nothing) can be taken for granted. And recognizing team members actually impacts business results. Gratitude helps you see the positive things in life, and it is the engine of asset-based thinking (as opposed to deficit-based thinking). Deficit thinking creates a mentality of fear, of failure of never being able to rise above the situation. It creates a culture where change takes an enormous amount of effort [...]

By |November 22nd, 2017|Categories: Cross-Cultural Communication|0 Comments

Aha, Woohoo and Wow: Design Thinking

Leaders, How do you promote innovation and creativity? Do you know what your customers or users really want? Are you allowed to experiment and possibly fail? Which product designs do you love? As a non-technical person, I am wowed by the aesthetics and functionality of Apple products. I also love the experience of getting a good Starbucks coffee, and I admire companies like AirBnB, 3M and Pepsi who prioritize design. Great design has that “wow”-factor that makes products and services more desirable and more appealing to users. Great design has become a key differentiator that drives organizations to outperform the market. “We have to be able to adapt to new situations. It’s another form of the definition of intelligent behavior.” Hasso Plattner, German entrepreneur and philanthropist (*1944) IDEO defines design thinking as “a process for creative problem solving that transforms organizations and inspires innovation.”. Design thinking attempts to produce the [...]

By |November 8th, 2017|Categories: Innovation|Tags: |0 Comments

Winning social connections

Leaders*, Did you know that human beings are wired to connect? Simply put, it’s the way our brains work. Our need to connect is as fundamental as our need for food and water. In fact, our well-being depends on our connection with others. Sometimes, we don’t realize we are craving a deeper connection until we find it. What can make connecting with others challenging? Well, according to Brené Brown it is basically our fears of getting hurt, disconnection, criticism, failure, conflict, not measuring up etc. that cuts ourselves off from real connection with real humans. What can leaders do to create more intimacy within their teams, communities or families? Let’s dissect the anatomy of relationships and explore possibilities. We can have relationships with ourselves, other people, situation or circumstance, and time. Relationship with Self: Nurturing a kind and loving relationship with ourselves means being connected to our souls and purpose [...]

By |October 29th, 2017|Categories: Cross-Cultural Communication|Tags: |0 Comments

Coaching is like dancing

Leaders*, Have you ever been accused of being top-heavy, data-driven or too analytical? Have you ever ruminated to the extent that you couldn’t fall asleep? How often have you been involved in arguments that basically were about being right or wrong? Have you dreamed about something for a long time and never acted on it? Did you find yourself numbing your senses by drinking too much caffeine or alcohol, watching too much TV or just not focusing on the right priorities? If one or all of the above is true for you, it is high time to get out of your head! “If you get in your head, you’re dead.” Tony Robbins (*1960), American motivational speaker When our energy is low, we have a tendency to move into our fearful head. To keep our energy high, we need to get into our hearts and passion instead, and do what it [...]

By |September 17th, 2017|Categories: Innovation|Tags: , |0 Comments